9-1-1 Communicators Guide

Did you know that it is estimated that 10,000 lives a year could be saved if 9-1-1 response times could be reduced by even one minute? Language barriers can increase call durations and negatively impact response times.
 
At Diversity at Work, we provide you with the 9-1-1 Communicators Guide, offering effective strategies to overcome these challenges and swiftly address the essential questions of When, Where, Who, What, and Weapons. Enhance your team's efficiency and deliver superior customer service to save lives with our expertly designed guide.
 
Produced by Evelina Silveira who has over 20 years of experience working with newcomer populations and is a certified Teacher of English as a Foreign Language along with input from three Canadian police services.   This guide is appropriate for any North American police service.
 
Included is an ESL Telephone Alphabet to faciliate spelling over the phone.
 
Guide is priced per person.  Inquire about licensing or bulk pricing.